Newest ITIL-4-Foundation Exam Questions Vce | Amazing Pass Rate For ITIL-4-Foundation: ITIL 4 Foundation Exam | Perfect Reliable ITIL-4-Foundation Exam Sims

Newest ITIL-4-Foundation Exam Questions Vce | Amazing Pass Rate For ITIL-4-Foundation: ITIL 4 Foundation Exam | Perfect Reliable ITIL-4-Foundation Exam Sims

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ITIL, or Information Technology Infrastructure Library, is a framework designed to provide guidance for IT service management. It is widely recognized as the industry standard for IT service management, with over 2 million IT professionals certified in ITIL worldwide. The ITIL 4 Foundation Exam is the entry-level certification in ITIL 4, the latest version of the ITIL framework.

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ITIL 4 Foundation Exam Sample Questions (Q425-Q430):

Which statement about outcomes is CORRECT?

  • A. They allow service consumers to achieve a desired result.
  • B. They provide products to service providers based on outputs.
  • C. They are deliverables provided to service consumers.
  • D. The co-create value for service providers by reducing costs and risks.

Answer: A

Reference: https://www.axelos.com/news/blogs/february-2015/difference-between-outputs-and-outcomes-in- itsm

What is a configuration item?

  • A. Any financially valuable component that can contribute to delivery of an IT product or service
  • B. Any component that needs to be managed in order to deliver an IT service
  • C. A problem that has been analyzed but has not been resolved
  • D. Any change of state that has significance for the management of a service

Answer: B

Explanation/Reference: https://www.bmc.com/blogs/itil-key-terms/

What type of change is MOST likely to be managed as a service request?

  • A. An emergency change
  • B. A normal change
  • C. A standard change
  • D. An organizational change

Answer: B

Which is the CORRECT explanation of the ‘R’ role in a RACI matrix?

  • A. This role ensures the flow of information to stakeholders
  • B. This role has ownership of the end result
  • C. This role ensures that activities are executed correctly
  • D. This role is involved in providing knowledge and input

Answer: B

Which of the following is the MOST important ‘or effective incident management?

  • A. Collaboration tools and techniques
  • B. Automated pipelines
  • C. A variety of access channels
  • D. Balanced scorecard review

Answer: A


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