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To earn the Salesforce FSL-201 certification, candidates must pass a 60-question multiple-choice exam that tests their knowledge and skills in implementing Field Service Lightning solutions. The exam is timed and must be completed within 105 minutes. Candidates must achieve a passing score of 65% or higher to earn the certification.
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Obtaining the Salesforce FSL-201 certification can lead to many career opportunities. It can help individuals to stand out in the job market and increase their chances of getting hired. The certification also provides individuals with the skills and knowledge needed to implement Field Service Lightning solutions for their organizations, thereby increasing their value to their organization.
The Salesforce FSL-201 exam, also known as Salesforce – Implementing Field Service Lightning, is designed to test the knowledge and skills of professionals who are responsible for implementing and managing the Field Service Lightning solution in Salesforce. This exam is ideal for individuals who work in the field service industry or for those who are interested in expanding their knowledge of Salesforce.
Salesforce – Implementing Field Service Lightning Sample Questions (Q83-Q88):
NEW QUESTION # 83
Universal Containers wants service managers to quickly Identify location and status changes in the lifecycle of a specific component in a customer’s install base.
What should a Consultant utilize to track the lifecycle?
- A. A Product related list on Assets
- B. A Work Order related list on Assets
- C. Custom fields for change tracking on Assets
- D. Field History Tracking on Assets
NEW QUESTION # 84
Each container consists of multiple parts that are tracked by Asset records. Universal Containers’s customers usually wait until several parts need service before requesting a Technician come on-site to save money on service charges.
How should a Consultant configure Salesforce Field
Service to track the work performed?
- A. Create a Work Type and Work Order for each Asset being serviced.
- B. Create a Work Order for all Assets being serviced and a Work Order Line Item for each Product Consumed.
- C. Create a Work Type to automatically create relevant line items for each Asset.
- D. oO Create a Work Order and Work Order Line Item for each Asset being serviced.
NEW QUESTION # 85
Universal Containers just started its Field Service Implementation and is configuring Service Territories and Locations. The Locations need to be associated to Territories.
In which two ways should the Consultant show this relationship?
Choose ? answers
- A. Add the Service Territory Location Related List on the Service Territory page layout.
- B. Create the Service Territory Location as a Location lookup field.
- C. Add the Service Territory Location Related List on the Location page layout.
- D. Create the Service Territory Location as a Service Territory lookup field.
NEW QUESTION # 86
Northern trail outfitters (N T O) wants to automatically dispatch a technician’s next two service appointments after the technician completes their current service appointment. NTO wants to be consistent across all of the service territories and control the number of service appointments that are pushed to the technician.
What automated processing should the consultant configure upon work order completion to dispatch the next two appointments?
- A. Enable drip feed dispatch.
- B. Build a workflow rule.
- C. Configure an auto dispatch schedule job.
- D. Create an apex trigger.
NEW QUESTION # 87
Universal Containers has an initiative to increase customer satisfaction by committing preferred resources to accounts and providing prompt service. Which two Scheduling Policies would assist to meet this initiative?
Choose 2 answers
- A. Emergency Policy
- B. High Intensity
- C. Soft Boundaries
- D. Customer First
NEW QUESTION # 88
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