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SAP C-C4H510-21 exam is an associate-level certification that is ideal for professionals seeking to enhance their knowledge and skills in customer service management. By successfully passing C_C4H510_21 exam, candidates demonstrate their ability to configure, implement, and manage SAP Service Cloud solutions effectively. Certified Application Associate – SAP Service Cloud 2111 certification serves as an industry-standard benchmark for employers looking to hire the best SAP Service Cloud professionals.
SAP C-C4H510-21 exam is composed of 80 multiple-choice questions, and the candidate has 180 minutes to complete the test. The questions cover a range of topics such as service tickets, tracking, reporting, service-level agreements, customer management, notifications, and more. The test is available in different languages so that individuals worldwide can take advantage of it.
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The C_C4H510_21 Certified Application Associate – SAP Service Cloud 2111 actual questions we sell also come with a free demo. Spend no time, otherwise, you will pass on these fantastic opportunities. Start preparing for the C_C4H510_21 Certified Application Associate – SAP Service Cloud 2111 exam by purchasing the most recent SAP C_C4H510_21 exam dumps. You must improve your skills and knowledge to stay current and competitive. You merely need to obtain the C_C4H510_21 Certification Exam badge in order to achieve this. You must pass the Certified Application Associate – SAP Service Cloud 2111 exam to accomplish this, which can only be done with thorough exam preparation. Download the C_C4H510_21 Certified Application Associate – SAP Service Cloud 2111 exam questions right away for immediate and thorough exam preparation.
SAP C-C4H510-21 certification exam is a computer-based exam that consists of 80 multiple-choice questions. C_C4H510_21 exam is conducted in a proctored environment, and the candidates are given two hours to complete the exam. The passing score for the exam is 64%, which means that the candidates must answer at least 51 questions correctly out of the 80 questions.
SAP Certified Application Associate – SAP Service Cloud 2111 Sample Questions (Q118-Q123):
NEW QUESTION # 118
What are the main uses for warranty management in SAP Service Cloud? Note: There are 2 correct answers to this question.
- A. Routing rules can be applied to warranties.
- B. The system can be set up so that certain incident categories are not covered.
- C. The agent is prompted to upsell a warranty to the customer.
- D. When an agent creates a ticket with a registered product, the warranty is automatically determined.
Answer: B,D
NEW QUESTION # 119
Which key scoping elements can be defined under the Business Configuration work center in SAP Service Cloud?
- A. Countries, workflow rules, integrations
- B. Countries, business processes, business users
- C. Countries, data workbench, form templates
- D. Countries, business processes, integrations
Answer: D
NEW QUESTION # 120
What can you do with the add-In for Microsoft Outlook? Note: There are 2 correct answers to this question.
- A. Add an account team member.
- B. Use e-malis as a response to a ticket.
- C. Add a reference to an account.
- D. Add a reference to a service contract.
Answer: B,C
NEW QUESTION # 121
When a customer calls in with a problem with their product, which feature helps the service agent quickly identify the unique product ?
- A. Service warranty
- B. Installed base
- C. Service contract
- D. Registered product
Answer: D
NEW QUESTION # 122
Which of the following options are possible for permissions?
- A. If an activity is contained in multiple views and the access rights are contradictory, the system automatically grants no access.
- B. You can decide, per view, if the access rights should override any restrictions you have defined or not.
- C. Unrestricted access rights override any restrictions you have defined.
- D. Restricted access rights override any unrestricted access you have defined.
Answer: B
NEW QUESTION # 123
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