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Ace the SAP C_C4H510_21 Exam preparation material with Three Formats

Ace the SAP C_C4H510_21 Exam preparation material with Three Formats

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The SAP C-C4H510-21 exam is designed to test the knowledge and skills of individuals seeking certification as an SAP Service Cloud Application Associate. SAP Service Cloud is a comprehensive solution that enables organizations to deliver top-notch customer service across multiple channels. The exam verifies that the candidate has the necessary knowledge and skill set to implement and configure the SAP Service Cloud solution, as well as manage and optimize customer service processes.

SAP C-C4H510-21: Certified Application Associate – SAP Service Cloud 2111 is a professional certification that is designed to validate the knowledge and skills of the candidates in the field of SAP Service Cloud. The certification is intended for those individuals who have some experience in SAP Service Cloud and want to advance their careers in this area. The exam is designed to test the candidate’s knowledge of the SAP Service Cloud solution, its architecture, and its various components.

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The SAP C-C4H510-21 exam is composed of 80 multiple-choice questions, and the candidate has 180 minutes to complete the test. The questions cover a range of topics such as service tickets, tracking, reporting, service-level agreements, customer management, notifications, and more. The test is available in different languages so that individuals worldwide can take advantage of it.

SAP Certified Application Associate – SAP Service Cloud 2111 Sample Questions (Q75-Q80):

NEW QUESTION # 75
Because some activities can be carried out in multiple views, which of the following is correct regarding access rights?

  • A. Unrestricted access rights override any restrictions you have defined.
  • B. If an activity is contained in multiple views and the access rights are contradictory, the system automatically grants no access.
  • C. Restricted access rights override any unrestricted access you have defined.
  • D. You can decide, per view, if the access rights should override any restrictions you have defined or not.

Answer: A

NEW QUESTION # 76
What are the advantages of using the mash-up approach when integrating an SAP BusinessObjects Bl system? Note: There are 3 correct answers to this question.

  • A. Existing reports can be reused
  • B. No security issues with mashup outside of corporate network
  • C. Real-time data access
  • D. Offline access is available
  • E. No additional authorization concept is required

Answer: A,C,D

NEW QUESTION # 77
In the SAP Service Cloud Ul, which of the following field properties can be controlled in the page layout? Note: There are 2 correct answers to this question.

  • A. New field
  • B. Mandatory
  • C. Read-only
  • D. Query

Answer: B,C

NEW QUESTION # 78
Which elements are used to calculate the due dates defined in Service Level Agreements (SLAs)? Note: There are 2 correct answers to this question.

  • A. Operating hours
  • B. Service contract
  • C. Maintenance plan
  • D. Working calendar

Answer: A,B

NEW QUESTION # 79
What steps must you take to set up SAP Jam as your knowledge base? Note: There are 2 correct answers to this question.

  • A. Create knowledge base articles in SAP Service Cloud.
  • B. Configure the relevant question in scoping.
  • C. Integrate with MindTouch.
  • D. Choose the correct SAP Jam group in the knowledge base configuration settings.

Answer: B,D

NEW QUESTION # 80
……

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